Terms for professionals

1.1 These terms apply to every introductory meeting, job search support, introduction to a client and development programme after placement between Cruitor and you as a professional.

1.2 By “client” we mean an employer or other organisation that asks Cruitor to find professionals. By “introduction” we mean that we share information that makes you identifiable, such as your name or CV, with a client.

2.1 Cruitor never asks you for any payment: not for an introductory meeting, job search support, an introduction, a placement or a development programme. This also follows from Section 3 of the Dutch Placement of Personnel by Intermediaries Act (Waadi).

2.2 If you work as a freelancer or self-employed professional, we do not charge you any placement fee either, and we do not deduct anything from your rate. Our fee is paid by the client.

2.3 We do not reimburse travel costs for interviews with a client, unless agreed with you in advance.

3.1 An introductory meeting is online, free of charge and without obligation. You do not need to send an application or CV; a conversation is enough. You are welcome to share a CV if you wish.

3.2 After an introductory meeting, you are not committed to anything. You decide whether you want to continue.

4.1 We assess you on substance: your craft, your experience and your development. Sometimes we do this together with an external specialist from your field, for example in a technical interview or with a practical case. External specialists are bound by confidentiality.

4.2 We give you honest information about roles and clients, insofar as we are allowed to share it, and honest feedback, even if the answer is no. After an interview with a client, we ask for feedback and pass it on to you.

4.3 We assess you only on requirements relevant to the role and do not make any distinction that is not permitted by law.

4.4 You may withdraw from a procedure at any time. Please let us know if you do.

5.1 We treat everything you tell us as confidential. We never share your profile with a client without your explicit consent for that specific introduction. You will therefore always know in advance to which client we are presenting you.

5.2 Without your consent, we describe your profile at most in general terms that cannot be traced back to you.

5.3 We do not contact your current employer or your referees without your consent.

5.4 Clients must treat the information they receive from us about you as confidential and may use it only for the role for which we presented you.

6.1 Cruitor may use AI applications for support, for example to summarise information or prepare conversations. Our privacy statement explains which data we use for this and how.

6.2 Decisions about you are always taken by a person, never solely by a computer. You can always ask us how a decision was reached.

7.1 After a placement, your employer may ask us to support you, for example through recurring one-to-one sessions. This development programme is paid for by your employer and costs you nothing.

7.2 Participation is voluntary. You can stop at any time without any consequences for you.

7.3 What you discuss in the sessions remains confidential. We share with your employer only the schedule and whether a session took place. We share development goals only in general terms and only if you agree. We do not give your employer any opinion on your performance.

7.4 Support is not therapy or medical help. If we see reason for other help, we will discuss this with you.

7.5 The programme ends when your employment ends.

8.1 If an introductory meeting or procedure does not immediately lead to a suitable role, we will ask whether we may keep your details to contact you later. We only do this with your explicit consent.

8.2 We keep your details in the talent pool for a maximum of twelve months. After that, we ask for your consent again; without renewed consent, we delete them.

8.3 You can withdraw your consent at any time. We will then delete your details, unless we are legally required to keep them.

9.1 You give us correct and complete information about your experience, education, availability and wishes, and let us know if anything changes.

9.2 If you have already been presented to a client by another agency, or have applied or had interviews there yourself, please tell us before we introduce you. This prevents duplicate introductions.

9.3 You treat information we share with you about a client or vacancy as confidential.

9.4 Please let us know if you accept an offer or withdraw, including where this happens without our involvement at a client to whom we presented you.

10.1 We do our best to find a suitable role for you, but we cannot guarantee a placement. A client decides for itself whether to make you an offer, and you decide for yourself whether to accept it.

10.2 Cruitor is not a party to the employment contract or service agreement between you and a client, and is not responsible for a client's decisions or obligations.

10.3 In all other respects, Cruitor is liable in accordance with the law.

11.1 If you are dissatisfied with our services, please let us know via the contact form at www.cruitor.com/en/contact. We take your complaint seriously, respond as soon as possible and look for a solution together with you.

11.2 If your complaint concerns your personal data, you can also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

12.1 We may amend these terms. The most recent version is available on our website. We will inform you of material changes when we are in contact with you.

12.2 These terms are governed by Dutch law. If we cannot resolve a dispute together, it will be submitted to the court that has jurisdiction under the law.